Product Care Information

Mattress Care

Mattress Foundation:

Mr Furniture recommends that you place your mattress on a supportive foundation to ensure that your mattress preforms as designed. Mattresses can be safely supported by an old base; however, some older sprung bases may not be suitable for your new mattress due to the base losing its support and even structure over the years. Your new mattress will also be perfectly supported on a bed frame however, please ensure the slats are strong, supportive and evenly placed underneath the mattress to ensure the mattress has even support and wont warp or damage. Some older wire based bed bases may not be suitable for your new mattress due to the base losing its support over the years. Mr Furniture recommended that a blanket or sheet be put between the slats and your new mattress; this will help prevent the bed slats possibly causing wear and tear to the new mattress.

Placing your new mattresses on a faulty base or bed may void your warranty.

Mattress maintenance:

Some mattresses that Mr Furniture sells are single sided pillow top mattresses which have “No Turn Technology” which eliminates the need for flipping upside down. However, these mattresses require frequent rotation from head to toe. All mattresses should be rotated approximately every two weeks for the first three months, and once a month thereafter. Double -sided mattresses should be flipped using the same principle as well as being completely flipped upside down.

Spills and stains:

If you must clean an area of your mattress use a vacuum to first remove any small amounts of for surface matter then try to spot clean using a mild fabric cleaner and a barely damp cloth as excessive moisture may encourage the development of mildew in the upholstery. Do not soak or wet your mattress. Alternatively you could get your mattress professionally cleaned.

Use a mattress protector:

Mr Furniture strongly recommends that all mattresses are fitted with a mattress protector. For a small price the protector will maximise the life of your mattress by keeping it clean and stain free.

Old mattress disposal Service:

Mr Furniture offers a low cost service of pick up and disposal of all old mattresses and bases, call one of our stores for the full details .Please note. Due to strict health and safety laws, all mattresses must be fully bagged prior to being picked up by our drivers. Please ask for a complimentary plastic mattress bag when booking in this service. Alternatively you may take your mattress to your local tip or leave for your hard rubbish collection.

Body impressions:

Body impressions are a normal occurrence of a modern day mattress. They appear as dips in the mattress where the weight of body lies. Sometimes they can be described as a ridge in the middle of the bed. These depressions are perfectly normal and are an indication of the comfort layers settling in as they conform to your body. All modern mattresses from all suppliers exhibit the same feature. They are not an indication of product failure.

 

Fabric Care

The best thing you can do for your upholstered Furniture is to vacuum them frequently! Removing surface dust will keep it from settling into the fabric to take up residence--where it is likely to react with anything spilled on the fabric to make a stain even worse. Use the small brush attachment on your vacuum cleaner and pay special attention to all seams and crevasses. Looking after your furniture will maintain the appearance and extend the life of your piece.

Mr Furniture can offer a complete fabric care protection system to maintain your lounge; speak to our any one of our stores about our fabric protection program to suit.

The most common problem with upholstery is stains and discolouration. Before attempting to remove a stain from your furniture, it is helpful to know what type of fabric the furniture is covered with. There are many different types of fabrics and they all require different care & maintenance products. If you are uncertain about the type of fabric you have, check with your Mr Furniture sales staff or contact the store where you purchased the item. Mr Furniture recommends that you pre-test all of the care products in a hidden area to make sure they are compatible with the fabric.

General Care Tips:

  • Avoid contact with animals. Animal hair/Fur can react with some types of fabrics and cause fading and reduce the lifespan of the fabric; we recommend that animal do not come into contact with your new upholstered furniture.
  • Take extra care with sharp instruments and animal claws. Most fabrics are durable but not accident or damage proof and will puncture with force, causing need for a difficult repair.
  • Place furniture a minimum of 90cm (3 feet) from, radiators & other intense heat sources to prevent drying and possible cracking.
  • Though fabric has some resistance to fading, direct, prolonged exposure to the sun will cause any material to fade. Therefore, it is very important to position your upholstered lounge away from windows, skylights or other intense light sources when possible.
  • Vacuum and dust regularly often using a crevice tool in seams and in-between cushion. Be careful they you don’t damage the fabric when vacuuming.
  • All spills must be attended to and cleaned up quickly, blotting the stain rather than rubbing is recommended.
  • Do not leave newspapers on upholstered furniture. The ink in the newspapers will bleed onto the fabric causing need for a difficult and expensive repair.
  • Never use harsh cleaners, chemicals, soaps or other non-approved fabric cleaners as this may damage the finish.. As a rule of thumb, pre-test all of the care products in a hidden area to make sure they are compatible with the leather.
 Depending on use, some lighter fabric colours may require more frequent maintenance than darker fabric colours.

 

Timber Care

When purchasing solid timber or veneer it is important to remember that timber is a natural living product, which may continue to behave as an organic material, despite being cut and polished and stained into a piece of furniture. From time to time, timber can move, develop cracks and imperfections, it may swell or shrink and develop surface irregularities such as colour variation – which are all integral parts of solid, real timber. It’s what makes each timber piece a unique and stunning addition to your home and will give you years of enjoyment.

Here are some simple tips to care for your timber Furniture:

Avoid placing furniture directly in front of heater & air conditioners:

Too high or too low temperatures can cause most timber to shrink, warp and/or split, or cause the glue in veneers to loosen. Please ensure that your furniture is a least 90cm (3FT) from all heating/cooling sources. Avoid placing hot or cold objects directly to the surface of the timber, always use table cloths and drink coasters.

Dust frequently:

Polish your furniture every 3 to 6 months, making sure the surface is free from dust before you start. The best cloth to use to clean and polish is soft cotton that has been washed several times to remove lint. Old towels, T-shirts, flannel, or cheesecloth are also good options. A damp clean cloth is all that is needed although wax can also be used.

Clean up spills immediately:

If there should be a spillage of water, or any liquid, it should be wiped away immediately. If water/liquid is left on the surface to long it can result in damage to the timber and the top coat of varnish may loosen and crack.

Timber care products & Waxes:

 Only use Mr Furniture recommended timber care products as many supermarket polishes and waxes contain high levels of silicon and petroleum distillate which may damage the surface and void your warranty.

Avoid placing your furniture in direct sunlight:

Direct or indirect Sunlight and UV rays can have a bleaching effect on wood and can cause the timber to at times to fade, or even shrink and warp. We recommend that all timber furniture is placed out of direct sunlight this will maintain the longevity of your piece. If the furniture is in direct sunlight, move items like vases and bowls around to avoid spotting.

 

Leather Care

Leather is a natural material and, when properly cared for, it will maintain its beauty and luxurious appearance for many years. It is also the easiest to care for of all upholstery materials, but in order to hold the value of your leather, you should follow a few simple tasks in order to keep your leather looking, feeling, and even smelling just like the day you purchased it..

Leather care and cleaning

Leather is soft and luxurious natural martial, making it a perfect choice for furniture upholstering. With the right care and maintenance, leather will improve with age, providing many years of enjoyable use. Even the best quality leather is subject to aging & damage. That’s why Mr Furniture can offer a complete leather care protection system to maintain your lounge; speak to our any one of our stores about our leather protection program to suit.

There are many different types of leather and they all require different care & maintenance products. If you are uncertain about the type of leather you have, check with your Mr Furniture sales staff or contact the store where you purchased the item. Mr Furniture recommends that you pre-test all of the care products in a hidden area to make sure they are compatible with the leather.

To maintain and enhance the rich, natural look of your leather furniture, we offer the following general recommendations:

General Care Tips:

  • Avoid contact with animals. Animal hair/Fur can react with some types of leathers and cause fading and reduce the lifespan of the leather; we recommend that animal do not come into contact with your new leather furniture.
  • Take extra care with sharp instruments and animal claws. Leather is much stronger than upholstery and very durable but not accident or damage proof and will puncture with force, causing need for a difficult repair.
  • Place furniture a minimum of 90cm (3 feet) from, radiators & other intense heat sources to prevent drying and possible cracking.
  • Though leather is extremely resistant to fading, direct, prolonged exposure to the sun will cause any material to fade. Therefore, it is very important to position your leather lounge away from windows, skylights or other intense light sources when possible.
  • Vacuum and dust regularly often using a crevice tool in seams and in-between cushion. Be careful they you don’t scratch the leather when vacuuming.
  • All spills must be attended to and cleaned up quickly, blotting the stain rather than rubbing is recommended.
  • Do not leave newspapers on leather furniture. The ink in the newspapers will rub onto the leather causing need for a difficult and expensive repair.
  • Never use harsh cleaners, chemicals, saddle soaps or other non-approved leather cleaners as this may damage the finish.. As a rule of thumb, pre-test all of the care products in a hidden area to make sure they are compatible with the leather.
 Depending on use, some lighter leather colours may require more frequent maintenance than darker leather colours.